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Frequently Asked Questions

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Information

Why does the City Attorney’s Office receive a copy of my request?

In some cases, the City Attorney’s Office receives a copy of certain requests, which is standard...

What will the charges be?

We won’t know how much your information will cost until the department of record can determine the...

How long will a Public Information Act Request take?

We don’t know how long it will take for the department(s) of record to locate and compile the...

How do I make a request?

Requests must be in writing, according to the Public Information Act.  This benefits and...

How do I request Lien Pay-Off Statements?

The information will be provided without charge to the requestor and will be provided according to...

How can I obtain birth/death records?

Birth/death certificates are not handled through the open records process. Please see the...

What is public information?

Definition of Public Information: Information that is collected, assembled, or maintained under a...

How will I receive my information?

The department(s) of record will respond to you by the contact method you provided....

How do I request a copy of a divorce or marriage record?

The of City of Dallas does NOT have access to divorce or marriage records.  These records are...

What about questions and/or new information?

The City is not required to create new information or answer questions.  We cannot necessarily...

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